FAQ

General Information

What is OTP and how does it work?

OTP stands for One-Time Password. It is a security feature that generates a unique code for each login attempt, making it significantly harder for unauthorized users to gain access to your accounts. These codes are usually time-based and expire after a short period.

What is otpauth-migration data?

otpauth-migration data is a format used to transfer OTP accounts between devices. It is commonly used by apps like Google Authenticator to export and import OTP configurations.

Why would I need to back up my OTP codes?

Backing up your OTP codes ensures that you don't lose access to your accounts if you lose your phone or need to switch to a new device. Without a backup, you might be locked out of your accounts.

How does your service work?

Our service decodes otpauth-migration data to extract OTP configurations, allowing you to back up and restore your OTP codes. You can use our tool to read the encoded data and generate a readable format for backup or direct import into another authentication app.

Security and Privacy

Is it safe to use your service to decode my OTP data?

Yes, our service is designed with security in mind. We use secure methods to handle your data, and we process them without storing any information about the data.

Will my data be stored on your servers?

No, we do not store any of your data on our servers.

Compatibility

Which authentication apps are supported by your service?

Our service supports popular authentication apps like Google Authenticator, Authy, Microsoft Authenticator, and any other app that uses the otpauth-migration format.

Can I use your service with Google Authenticator?

Yes, our service is fully compatible with Google Authenticator.

Usage Instructions

How do I export my OTP codes from my authentication app?

In Google Authenticator, go to Settings > Export accounts, and follow the instructions. Other apps have similar options in their settings menu.

How do I import my OTP codes into another app?

Most apps have an import feature where you can scan a QR code or enter a key manually. Follow the app's instructions to import your OTP codes.

What steps are involved in decoding the otpauth-migration data?

Export the otpauth-migration data from your authentication app, upload it to our tool, and we will decode it into a readable format. You can then use this data to back up or import into another app.

Can I decode OTP codes directly from my phone?

Yes, our service is mobile-friendly and can be used directly from your phone’s web browser.

Can your service handle multiple OTP accounts at once?

Yes, our service can decode multiple OTP accounts in a single otpauth-migration data file.

Troubleshooting

I am seeing an error message during the decoding process. What does it mean?

Error messages can occur if the data format is incorrect or corrupted. Double-check that you have exported the data correctly from your authentication app. If the issue continues, contact us at [email protected].

What should I do if I lose my backup file?

If you lose your backup file, you will need to manually reconfigure your OTP codes from each service provider.

Legal and Compliance

Are there any legal considerations I should be aware of when using your service?

Ensure that you comply with your organization’s security policies and any applicable laws regarding data handling and privacy.

How does your service comply with data protection regulations?

Our service complies with data protection regulations by not storing any user data on our servers.
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